FAQ

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  • Which tablets are compatible with Technogym Live?

The Technogym Live app is available for Apple iPad and Android tablets. We suggest searching for the app in the store with using the device to check compatibility beforehand.
Compatible iOS tablets: iPads with iOS12 or higher. iPad Pro 12.9" first and second generation both support Technogym Live, but due to their size they cannot be attached to the Technogym MyRun stand.
Compatible Android tablets: Technogym Live is compatible with tablets running Android version 6.0 or higher, with Bluetooth® 4.0 and with Google Play Store (Huawei not supported). Examples of compatible tablets: Samsung Galaxy Tab S6 Lite, Lenovo Tab M10 FHD Plus.

  • How do I connect the tablet to Technogym MyRun?

Simply enable the Bluetooth® connection on your tablet, place it on the MyRun display and start the Technogym Live app. Selecting a workout will prompt you to connect to the equipment: you can now select your MyRun.

  • How do I pair a heart rate monitor, such as a Polar sensor?

Heart rate devices can also be synchronized with the Technogym Live app by touching the heart icon on the homepage. Once the first pairing is complete, the connection will be automatic every time thereafter.

  • Where can I review my workout history?

Workouts can be reviewed within the Activity environment by tapping the icon to the right of the Settings icon. This section displays both indoor and outdoor workouts recorded with Garmin and Strava systems, after connecting them through the Connections tab in Settings.

  • Is it possible to play Spotify content simultaneously with Technogym Live workouts?

You can play content from the Spotify app (installed separately) along with Technogym Live content (excluding Technogym Live Sessions which include audio guidance from a trainer).

  • Can I charge my tablet from the MyRun dashboard?

Yes. The USB port, located in the back of the MyRun dashboard, is useful for charging your tablet either Apple or Android via the device's original cable, so you can train without worrying about the remaining charge.